Process and schedule control
In regularly held status meetings - by telephone or in person - processes and interim results are reviewed, discussed, monitored, recorded and, if necessary, constructively criticised. Accordingly the current status of the project becomes apparent to all the parties involved. The customer is part of the overall process. He is made aware of all the processes involved by means of a protocol and regular meeting dates. After an event a feedback discussion follows between the two sides. In this discussion the event as such, as well as the entire project period, is assessed.